Frequently asked questions

Trekly.io is a platform for creating and experiencing geolocated interactive adventures. Whether treasure hunts, guided tours or trail games, Trekly turns your smartphone into a personalised adventure guide.

A Trekly.io adventure is made up of several geolocated steps. As you reach each point, you unlock interactive content: puzzles, challenges, historical facts, mini-games and much more. The app guides you step by step along your route.

Yes! Once the adventure is downloaded, you can experience it even without an internet connection. Only your phone's GPS is needed for geolocation.

The mobile app and taking part in adventures are free. Some routes may include a step located in a paid venue; however, this is communicated to you in advance.

Trekly.io is available on iOS and Android. The app is optimised for smartphones and tablets. A GPS connection is required to make the most of the geolocation features.

Each adventure indicates its place type, themes and target audience. It also indicates mobility aspects to help you search according to your interests and constraints.

Technical support is available directly in the app. You can also contact us by email. A priority contact option lets you reach us during your adventure.

Yes! Each member of your group can download the app and take part in the same adventure from their own smartphone. It's even easier to collaborate to solve the puzzles and uncover the clues hidden in the real world... and everyone can earn their badge!